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Syntphony is a revolutionary solution designed to improve company communication. It ensures that every employee receives content tailored exclusively to their needs and interests. With Syntphony, each employee gains access to a unique intranet, personalized based on their profile, providing a platform to connect and communicate with colleagues. Furthermore, communication teams can meticulously measure and analyze activity and engagement levels within the intranet, allowing for insightful comparisons over time.

Syntphony effectively addresses the common pain points faced by both employees and companies in the realm of intranets:

From the Employee’s Perspective

• Overwhelming, scattered, and inefficient communication channels.
• A lack of camaraderie or connection with co-workers.
• Difficulty in locating essential documents and information.

From the Company’s Perspective

• Insufficient understanding of individual employee preferences and needs.
• Complex, time-consuming management.
• Absence of a unified platform for streamlined control.
• Concerns over security and tool limitations.

Key Syntphony benefits

• Elevates intranet adoption through its engaging social features.
• Tailors a distinctive, dynamic experience for each employee, centered around relevant content.
• Enhances collaboration by seamlessly integrating with Teams.
• Empowers businesses to scrutinize employee activity within the intranet and track its evolution.

Furthermore, Syntphony offers a range of project-specific benefits when compared to building from scratch:

• Accelerates Time-To-Market, enabling the implementation of a fully-equipped intranet within 3-4 months.
• Trims project and maintenance costs by minimizing the need for custom developments.
• Mitigates project risks by leveraging a solution already successfully implemented in numerous clients.
• Enjoys the perks of a dynamic intranet with regular updates and enhancements, aligned with the Microsoft Roadmap.

Technical Overview

Syntphony is a product designed to enhance Office 365 by leveraging its native Microsoft functionalities and addressing some of its out-of-the-box limitations, all without the need for costly custom developments.

Installing Syntphony requires a SharePoint Online tenant along with an associated Azure Infrastructure. Since Syntphony operates on top of Office 365, it’s essential for every user to have an Azure AD account to access the intranet. Additionally, it’s highly recommended to have an Office 365 license linked to each user to ensure the seamless functioning of all features.

Within SharePoint Online, Syntphony provides users with various components, allowing them the flexibility to construct their own pages and communities. It’s worth noting that these Syntphony components and functions rely on a backend deployed in Azure.

Top features

Content distribution system

Syntphony introduces an advanced end-to-end content distribution system that empowers communicators to oversee their content throughout the entire lifecycle.

Syntphony serves as a unified access point for all intranet content creation, ensuring accessibility from any section of the portal. The visibility of creation actions for each user is contingent on the company’s implemented governance model, offering a wide spectrum of possibilities. Some users will possess the ability to create various types of content within the intranet, while others may have restricted publishing rights. Syntphony provides mechanisms to segment who can publish and where they can publish. This increases communicators’ autonomy, enabling them to release news within their respective areas while confining the publication of content on the homepage to specific groups within the company.

Moreover, Syntphony incorporates dynamic content distribution components that automatically display content in relevant sections and categories, eliminating the need for additional management by communicators.

Once content is published, contributors can employ the analytics module to measure and analyze its impact. This capability empowers them to make well-informed decisions based on activity data.

Communities of interest

All intranet content is systematically cataloged and stored within dedicated communities. Within Syntphony, akin to SharePoint, these communities serve as hubs for communication and collaboration. Syntphony introduces an additional layer of management, streamlining the process of their creation.

Administrators have the authority to determine who can initiate new communities and specify their intended purpose. They can also establish distinct capabilities and supplementary features contingent on the type of community generated. Moreover, Syntphony automates the provisioning of certain content, guided by the chosen community template during its inception. All of this is facilitated through a singular form that expedites the establishment of communities and their associated content.

This efficient process enables administrators to focus on delivering an enriched and engaging experience for employees, rather than becoming entangled in intricate administrative tasks.

Furthermore, Syntphony equips administrators with a suite of tools to foster specialized, dynamic spaces within the intranet. This ensures that employees can seamlessly engage with content that aligns with their specific interests and professional needs.

Social and personalization features

Syntphony provides a suite of social functionalities designed to mirror the user experience of popular social networks, thereby facilitating a seamless platform adoption among our users. Following the implementation of this product, our users will be empowered to:

• Subscribe or follow any source of information that the user considers of interest, including specific content, documents, communities, people or TAGS​. This will allow users to keep updated about any news associated to their interests.
• Access their personalized user profile, a comprehensive repository aggregating content sources to which they have subscribed. This consolidated view streamlines access to pertinent information.
• Remain promptly informed through timely notifications in their activity center, thereby ensuring they are apprised of any pertinent updates to subscribed content, enhancing overall responsiveness and agility.
• Foster interactive engagement with content by means of a spectrum of actions, including commenting, sharing, endorsing, or bookmarking, thus fostering a culture of dynamic collaboration and knowledge exchange.
• Explore the profiles of other colleagues, gaining valuable insights into collaborative initiatives and shared documentations, fostering a culture of transparency and collaborative synergy.

Engagement Analytics

Having advanced analytics integrated into the intranet brings a multitude of strategic advantages for businesses. It empowers intranet contributors with actionable insights, enabling them to make data-driven decisions that directly impact employee engagement and productivity. Syntphony provides a comprehensive view of intranet usage through several reports with different key performance indicators (KPIs):

• % Active Users: This metric offers a real-time snapshot of user engagement, allowing companies to gauge the effectiveness of their internal communications and content.
• % Frequency of Access: By understanding user access frequency relative to defined targets, organizations can refine their content strategy for optimal reach and impact.
• % Page Depth: This KPI delves into user behavior, revealing the depth of interaction with intranet content. It’s instrumental in assessing the relevance and effectiveness of various sections.
• Activity Index: Measuring user interactions offers a quantifiable assessment of engagement levels. This data helps refine content strategies and identify areas for improvement.
• Interest Index: Calculating interest levels based on percentage KPIs provides invaluable insights into what resonates most with employees. This facilitates the tailoring of content to meet specific interests and needs.
• Engagement Score: This composite score, derived from activity and interest indices, provides a holistic measure of intranet effectiveness. It enables organizations to benchmark and track engagement levels over time.

Moreover, the analytics module extends beyond these fundamental KPIs, offering a treasure trove of additional data. From identifying trending content to understanding popular search queries, it equips businesses with the intelligence needed to continuously refine and enhance their intranet experience.

Corporate marketplace

Syntphony provides a highly intuitive application launcher that can be effortlessly accessed from any section of the intranet, requiring just a single click. This customizable Marketplace is tailored to showcase specific applications based on individual user profiles. Each application is accompanied by its dedicated information page, enabling administrators to furnish comprehensive details, including user manuals and related documentation.

Furthermore, employees have the autonomy to pin applications they frequently utilize, ensuring their prominent display within a designated section. Additionally, they can exercise control over the sequence in which these applications appear. This streamlined access point centralizes all corporate applications, enhancing operational efficiency and user convenience. This feature embodies a seamless integration of functionality and user-friendly design within the Digital Workplace’s ecosystem.