Social Configuration
Audience: This article is intended for Syntphony admins and community contributors.
In Syntphony, social settings can be customized at multiple levels: content, community, tenant, and addon. These settings allow you to enable or disable various social features within the product, offering flexibility to tailor the social experience to suit different contexts and user needs.
To adjust these settings:
- For tenant-wide settings: Navigate to
Syntphony settings > This tenant > Social - For community-wide settings: Navigate to
Syntphony settings > This community > Social - For addon-specific settings: Navigate to
Syntphony settings > This tenant > Addons > [Addon Name] > Social
Enabling Social Features
The primary control, Enable social features, allows you to activate or deactivate all social features for content. Setting this option to No will disable social interactions, including likes and comments, across the content.
Configuring Social Display and Actions
The Social Configuration interface provides two main sections to manage visibility and interactions:
1. Social Stats
The Social Stats dropdown allows you to manage what social information is displayed on content items. Options include:
- Content Views: Display or hide the count of views on the content.
- Tags: Enable or disable the display of tags associated with the content.
- Comments: Show or hide the comments section on the content.
- Likes: Display or hide the total likes the content has received.
The Action dropdown also allows you to configure whether a panel can be opened to display detailed information for each option.
2. Social Actions
The Social Actions section is divided into three sub-categories to control user interactions with the content:
- Primary Actions: Core actions related to user interaction with the content. You can enable or disable:
- Bookmarking: Allow users to bookmark the content.
- Adding to Favorites: Allow users to mark the content as a favorite.
- Commenting: Enable or disable the option to leave comments.
- Liking: Enable or disable the ability to like content.
- Secondary Actions: Additional actions that extend engagement and sharing options. You can enable or disable:
- Sharing: Allow users to share the content externally.
- Feedback: Enable feedback options for content.
- Following: Allow users to follow content for updates.
- Specific Actions: Additional content-specific functionalities. You can enable or disable:
- Dashboard Actions: Allow opening content actions directly from dashboard cards.
- Location Actions: Enable location-based actions within dashboard cards.
- Downloading Content: Allow users to download content as needed.
In addition, data and social functions can be excluded for an audience that is specified in the last field, called Excluded audience.
By configuring these options, you can create a custom social experience that aligns with your community’s goals, enhancing user engagement at various levels.