Phase Installation

Once the client environments have been recognised and the Syntphony team has explained the implications of installing the tool, at levels such as architecture or security, it is necessary to carry out the installation process of the tool to be able to work with Syntphony and enjoy all its functionalities.

How to install from scratch?

In order to install Syntphony, three different profiles are required, although they can be combined in the same user:

• Azure administrator profile to install resources
• Office365 admin profile to create a set of resources and upload Syntphony code.
• Microsoft Entra ID administrator profile to create user groups and application records.

The installation is carried out in three distinct phases:

• Configuration file: First, a configuration file is generated in which a series of parameters are specified, such as the tenant name or the Azure subscription. This file is executed and generates a JSON code with the name that the client has decided to give to its environment. In this JSON code, certain manual adjustments are made, such as specifying the version number to be installed or indexing the different languages in which the solution will be displayed, and it is executed.
• Prerequisite installation: Prior to the installation of Syntphony, an installation of the technical requirements necessary to be able to install the tool is carried out. During this phase a script is launched and the client only has to follow the steps indicated. In this phase it is necessary that the three profiles (Azure, Office365 and Microsoft Entra ID) are present as their credentials are required.
• Once the prerequisites are installed, another manual or automatic installation script is run to enable Syntphony in the client environment.

The solution is installed by default with a standard configuration, although subsequent meetings are held with the client in order to configure the tool according to the client’s needs and requirements.

In addition, throughout the installation process the Syntphony Support team is present to guide the user through the process.

How to update the version?

When updating a version, the client is asked for a json code that is stored in the Azure Storage folder. The client sends this code to the Syntphony team and in about an hour the tool is updated to the latest version.

There are some configurations that cannot be done automatically, so a pdf document is sent to the client with instructions on how to do these configurations manually. In addition, the client receives a document specifying all the new functionalities offered by the new version.