Feedback

Syntphony offers by default a feedback tool. With this tool you can send the administrators information and feedback about the content.

How to give feedback about content?

In order to give feedback on a content you must follow the following steps:

Click on the three dots icon

Three dots feedback

Click on the “feedback” option

Feedback

Select the feedback type you want to send in the pop-up window that appears.

Give feedback form

If you consider it necessary, you can add a comment with additional information in the text field provided.

Give feedback form

Click on the send button

Once the feedback has been sent, the users indicated in the configuration will receive a notification.

You can access this information through their user profile in the Manage Your Feedback section.

There, you will find a list of pending feedback items. You will be able to view the following details:

  • Reviewed content: The material or item for which feedback was provided.
  • Feedback type: The category or nature of the feedback created by the admin.
  • Submitted feedback: The specific comment or input provided. Once the feedback has been reviewed, users can mark it as completed to indicate that the task has been addressed.