Rewards Webpart

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Audience: This article is intended for Syntphony users

Overview

The Rewards webpart showcases available loyalty program rewards that users can redeem with their accumulated points. This component serves as a powerful motivation tool by displaying tangible benefits users can achieve through platform engagement.

How It Works

The webpart displays rewards based on user point balance:

  • Available rewards: Show “Redeem” button for rewards within user’s point range
  • Unavailable rewards: Progress bars and status indicators guide user understanding how close they are to unlocking specific rewards

Redeem process

When a user clicks the “Redeem” button for an available reward, the following occurs:

  1. A confirmation dialog appears to ensure the user wants to proceed with the redemption.

Confirmation dialog

  1. Upon confirmation, the required points are deducted from the user’s balance.
  2. The reward is marked as redeemed, and a success modal is displayed.

Success modal

User Scenarios

Rewards available

Rewards webpart - rewards available

In this example, there are rewards available for the user to redeem. The webpart displays the list of rewards, along with the required points for each reward.

No rewards available

Rewards webpart - no rewards

In this example, there are no rewards available for the user to redeem. The webpart displays a message encouraging the user to earn more points to unlock rewards.